During his career in IT, Michael Finnegan has learned that standing still can be the same as falling behind, and itโs a lesson he applies often in his job as Vice President of Production Operations at eMoney Advisor. โIf I look back five years ago at what was state-of-the-art then, it pales in comparison to todayโs standards,โ Finnegan observes. โWhile 99.5% uptime might have been great then, our business today expects 100%.โ
eMoney Advisor is a cloud-based software-as-a-service (SaaS) platform that combines financial planning software, data aggregation, business analytics and other functions to help financial professionals build stronger client relationships, streamline business operations and drive revenue growth.
eMoney was founded in 2000 and acquired by Fidelity Investments in 2015. Since the acquisition, eMoney has nearly doubled in size, and its more than 600 employees work hard to support a growing client-base with ever-changing needs. Currently, more than 50,000 financial professionals representing firms and enterprises of all sizes use eMoneyโs solutions to serve 2.1 million end-clients across the country. In addition, eMoney aggregates nearly $2 trillion in end-client assets.
As a SaaS provider, โthe quality of the customer experience is paramount,โ Finnegan says. โWe stress operational excellence in all we do, so that our clientsโand in turn their clientsโhave the best possible experience.โ
To deliver on that promise, Finnegan invests strategically in technology, products and services to make his IT environment as powerful and efficient as possible. A key element in this ongoing process is Pure Storage, which now is the storage standard for eMoneyโs infrastructure. Finnegan does not waver when he describes the impact it has had. โEverything has gotten better. I canโt imagine things without Pure, because it has been so important to us.โ